Shipping policy

Last updated: August 4, 2026

Here's what to expect once you place an order with Maisnkhai.

Processing Time

Orders are processed within 1-2 business days of purchase. You'll receive a confirmation email once your order has shipped, along with tracking information where available.

Delivery Time

Standard delivery typically takes 3-7 business days from the date your order ships, depending on your location. Delivery estimates are not guaranteed and may occasionally be affected by carrier delays, customs processing, or high order volume during promotional periods.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and order details. Any applicable promotions or free-shipping thresholds will be reflected automatically before you complete payment.

International Orders

If you're ordering from outside our primary shipping region, your order may be subject to import duties, taxes, or customs fees imposed by your local government. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost.

Order Tracking

Once your order ships, you'll receive a tracking link by email. If you haven't received tracking information within 3 business days of ordering, please contact us at support@maisnkhai.com.

Lost or Delayed Packages

If your tracking shows delivered but you haven't received your package, or if your order is significantly delayed beyond the estimated delivery window, contact us at support@maisnkhai.com and we'll help investigate with the carrier.